How we work

Our focus is execution. We start with a first step of defined scope, a few hours of your people’s time and results within a few weeks. Then we stay with you, all the way to the results.

What does Operating Intelligence mean?

OPINT stands for Operating Intelligence. We do not deal with strategy in general terms: our ground is operations, meaning the way strategies and projects become processes, systems, organisation and measurable results.

How do we start?

With a short conversation, to understand your situation. Then, usually, with one of these three first steps, each with scope, schedule and results defined at the outset:

Process diagnostics

In a few weeks, a shared base of facts on processes, costs, organisation and systems

Indirect cost review

Savings opportunities on telecommunications, IT, services and materials, based on real needs and data

Operational and IT due diligence

Before an acquisition: systems, processes, contracts, risks and hidden costs

Further proposals come out of the first step, if and when they are needed: with clear objectives, timing and effort. You decide whether and how to continue, and the results stay with you, usable on your own as well.

How do we work with your team?

With people, not over their heads. We make the most of informal know-how, often ignored in top-down projects, and leave methods and tools with your team. We use a deliberately simple notation, because results must be understood by those who do the work and those who lead, not only by specialists.

What do you get working with us?

The people you meet are the people who do the work
Management experience, accountable for results and not only for advice
From analysis to execution, with agreed objectives
Concrete, low-intrusion tools, and knowledge that stays with your team
Independence: we do not sell software and have no agreements with those who do

How much of your people’s time does it take?

Little, and it is stated at the start. The intensive work is ours: your people take part in focused sessions and validate the results. In process diagnostics, for example, it usually takes 8 to 24 hours per key contact over the whole project. In critical phases, when needed, we are there in person.

How do we use artificial intelligence?

As a tool, never as a source. It helps us read documents, data and flows faster and speeds up documentation. We check the content, and you validate it.

Do you have experience in our industry?

Probably. The partners have worked in:

Life sciences and pharmaceuticals
Optics
Diagnostics and healthcare
Food and consumer goods
Chemicals
Retail and grocery distribution
Manufacturing and high tech
Banking and services

And problems of growth, integration and efficiency recur across industries: the context changes, the logic of the engagement does not.

Do you work with other specialists?

Yes, when needed. We coordinate specialised partners, for example legal, financial or technology experts. We can also take part in selecting the talent to bring into the organisation, or take on interim roles for a limited period.